R
The crates and trolley are very well made. Sturdy, arrived quickly with no issues. Very easy to set up.
My only complaint really is the grooming top is a peel and stick fabric that absorbs liquids and attracts hair. Will not be able to clean/santize. Would have preferred a rubber/plastic grippy type surface. Easier to clean this way.
Editing to add. Within 5 minutes of posting this review I received a personal phone call from Jillian to say that they have changed the crate top mat to a rubber mat/pad and to expect one in the mail shortly. That is well above and beyond customer service! Thank you so much
S
Like the arm and the 2 bolts to keep it secure! The mat however isn't my favorite, it came all wrapped up around the arm so is super wrinkled and I cant get it flat enough to put on. Especially after what we paid for the whole set up we want it to look nice. Ive had heavy books and had it laid out flat for a few weeks now and the wrinkles wont come out. The mat itself also doesn’t fit properly without needing some additional cutting, it overlaps the handles:handle frame. (Pics below) I'm super OCD so I probably wont put it on and will do a rubber mat alternative like others have suggested. Just due to the fabric not being easy to clean and not being able to get it flat enough to put on my crate.
B
The mat is not to my liking as it attracts hair and dirt and cannot be properly cleaned. I solved the problem by cutting a rubber mat to fit and LOVE my set up...I have ordered a second one :>)
J
Great product as always! Easy to install and use
C
Just returned from a 5 day show using this crate and grooming attachment. Had several comments from other exhibitors about the convenience of the grooming attachment. The only criticism is the surface really attracts hair. I used a table towel to protect it. Wheels on the Dolly seem a bit small. Will have to see how they last over time and how well they work in the grass at outdoor shows. The crate compares favorably with one we have from the competition. About shipping. You should remind customers from the USA about customs costs.
Thanks Cecelia. This is awesome, show worthy is a compliment we are happy to take. We wish you all the best in your shows. Thank you for the adorable photos also.
