Love this crate so much I’m going to surprise my mom with one
Great product, love assembly with rivets. However instructions are lacking and if you rivet wrong stuff together you have to drill them out! Still highly recommend, just be careful.
Pros: Beautiful design, strong, smooth locking mechanism, turnaround time was reasonable for the order.
Cons: some corners were bent during shipping that we had to hammer out, the rivet gun provided was really hard to use so we had to get our own, the instructions for the crate were very vague and since we had to assemble the crate ourselves that was an issue.
My dog is not sound sensitive so this isn't an issue for us, but the bottom pan of the crate tends to make a loud metal popping sound depending on the dog's weight distribution in the crate, additionally the handles on the top of the crate are spring-loaded and snap back against the crate of you let go abruptly making a very loud metal pop sound in the crate.
Customer service was fantastic exec before I ordered, and then the crate came quickly, super easy to set up, very nice, and my dog immediately wanted to investigate, can't wait to take it travelling!
We pre-ordered our crate on sale and it came faster than expected. It came very well packaged and set up easily. The back rail was too long, so I took a video and photos to email the company. I was completely surprised to get a phone call from the owner who answered all my questions and popped the correct piece in the mail with a return label that same day. The crate itself is fantastic. Everything is so well thought of and the material is extremely durable quality. My dog fits comfortably (75 lbs, German Shepherd female) in the large. Wish I had bought a crate like this years ago, we will never go back to flimsy wire or plastic crates!
We received our crate in excellent order and our Donnie’s loves-it. We are happy to know he is secure and safe….
We ordered a K&J Collapsable Crate after our Corso puppy got her teeth and jaws caught in a standard wire kennel. She was okay but we knew we needed a safer option for her so we ordered a Canadian made crate. It arrived within a week of ordering. Exceptional quality, indestructible, military grade and built to withstand wear and tear all while keeping your dog secure and giving owners peace of mind.
I love this trolley system! I love how it is easy to get on and off the crate and how it stores on top of the crate for travel. This is the best trolley system I have ever used!!
After having our variocage for a few weeks we are very satisfied. The quality of the cage is high. It was easy to put together. The dogs are safer inside our vehicle..
The folks at KJ are also incredibly professional. Very responsive to emails and always friendly and helpful.
Would not hesitate to purchase products in the future from them.
Perfect for traveling with pets. I like that it can extend to make room for larger dogs.
I bought the size large in the gorgeous pink colour for my husky girl who loves to break out of crates. She has met her match for sure…
The team is so helpful, responsive over email, and even talked through options with me over the phone. Can’t recommend them enough!
Buy it right, buy it once. This is the only crate your dog will need in his lifetime. Great value for money. Added bonus, it looks great in the house. I got the teal blue. Beautiful.
I was looking for something well-made and stylish for my 9 month old GSP puppy. He does really well in more enclosed crates anxiety-wise and his crate is his everyday hangout spot. It would be a permanent fixture in our home but it mattered to me that I could disassemble and pack the same crate to use anywhere I brought him. The colour I wanted wasn't in stock, so I pre-ordered and waited but it didn't take long to receive, even all the way over in Ontario.
I considered buying a competitor crate that looked similar but I'm glad I didn't. The customer service I received from K&J was amazing, they replied to my emails within the same day and when I received the crate I realized that they truly take pride in building a solid, practical product thats's built to last. That kind of workmanship is rare to find these days as everything is made cheap and disposable.
Great product, great Canadian company. My pup is happy in his XL collapsible crate and something so practical will make it easy for me to bring him many places and he can still have his calm spot. I probably could have gone with the Large size, but the extra room won't hurt.
Like my vet says.. GSPs are not for the faint of heart.(not our first one) He loves it already and it'll help ensure that his calm demeanor continues!
It was a pleasure doing business with K & J. The box is very well built and exactly what I was looking for. I like a company that you can actually communicate with by phone!!! They were always polite and helpful. I would recommend them any time.
Mary from Tennessee
This crate is so well manufactured & built. The company’s customer service is fantastic & you can tell they care about the people & dogs using them. I highly suggest this crate to anyone serious about keeping their animal safe.
K&J crates are the best looking crates. But the customer service they offer is even better.
Multiple times they called me or were easily available when i reached out to them.
They bent over backwards to accommodate me multiple times with current airline’s requirements and the import tariff issues. I cant say enough amazing things about them.
If youre thinking about getting any of the products the make do yourself a favor and pull the trigger. You wont be disappointed with the quality/craftsmanship or style. And if you did need assistance they are the best.
We called to get some help on selecting a crate for my car and the customer service was fantastic. We took all afternoon measuring our car deciding which size to get for which Dog and the lady was so patient with us and so understanding.
We had to wait a for the wheels and grooming mat and arm to come in. I was happy they came I. For my dog show this past weekend as it made my weekend better.
It took no time at all to add the wheels to base.
It is sturdy and well made.
Loved the bright orange colour. It was pretty easy to set up. The only problem I had was trying to pull the back side out while holding the top up on set up, arms weren’t long enough from first position I was standing in. Once I moved to the side a bit, it was easy. I ordered the large for a Dalmatian but I think medium would have been big enough. Both my dogs went into it and settled without any problems.
K&J Is an incredible company and an absolute life saver. We have a high anxiety pup that is an escape artist and has severely injured herself on standard wire kennels. This kennel was a lifesaver. Built to perfection and so many fun color choices! HIGHLY recommend. Worth every penny.
We (my Chinese Crested and I) truly love our new crate! Shortly after my order, someone contacted me to acknowledge my order. The shipping was super fast. The installation was easy to figure out. The weight is surprisingly quite light for all the the remarkable sturdy built. I ordered the wheels and grooming arm after as I forgot to do so when I orderedthe crate (I suppose I can blame the excitement for this) . The customer service is totally helpful and guess what? They even reply on the same day!. The crate was easy to push from my car (it fits in my Hyundai Kona!) To the benching area smoothly. All in all our first experience was absolutely awesome. I am planning to fly soon and the only thing I dare suggesting is that I wish the wheels could have some type of mechanism to somehow be build to be able to unlock them from the platform for easy suitcase storage...I even feel bad suggesting this as I as so pleased with our new crate!!! I am planning to order the fan and drinking bowl soon. Way to go K&J!
An absolutely amazing crate—everything about it exceeded my expectations! The craftsmanship and quality were even better than described. On top of that, the customer service was exceptional, making the entire experience truly outstanding. Highly recommend!
We bought our first-generation Collapsable dog crate during covid. K&J was great helping us pick it up. This new one we ordered while in Texas and they were great. Put it aside for us till we got back to Canada. The 2.0 fixed the small issues we didn't like in the original. Thank you for giving our GSD a home he loves to go to during the day. We would recommend these crates to anyone.
Big investment, but the quality is incredible and the crate is a work of art. Feel like this will last a life time, so bigger picture it's worth it.
I really love that this is Made in Canada too, especially with the USA launching the trade war against us. Proud to support a Canadian company.
Hi there! Thank you so much for taking the time to leave a review. We're thrilled to hear that you find our product to be of incredible quality and a work of art. We understand that it may be a big investment, but we truly believe that it will last a lifetime and in the bigger picture, it's totally worth it. We're also proud to be a Canadian company and appreciate your support. Thank you for choosing us!