The next batch of crates will be ready for shipping at the End of June. Quantities are limited so be sure to get yours on order now!
We will add the sizes and colours that are coming in the coming weeks.
Usual turn around time is 4-6 weeks once an order is placed. If the crate is in stock then shipping is the next day.
The date shown on the pre-order button is the date we anticipate to start shipping the crates.
Our collapsible and Stationary Metal Crates are airline compliant, you will need to add our door guard accessory which can be found on our Accessories page. Each airline has specific requirements for flying with pet cargo; we highly recommend contacting your chosen airline in advance
Shipping for our collapsible/Stationary crates are FREE throughout Canada. US shipping for our collapsible/Stationary crates is FREE for any size below the XL. The XL crates will be calculated at checkout. Collapsible crates will be shipped with either Canada Post, UPS or FEDEX. you must provide a physical home/Business address as most couriers will not ship our crates to a PO Box.
Every K&J Furniture Crate is handmade and will be shipped as a fully finished product. Shipping fees are $395 for Singles (up to 50” long), $495 for Doubles (up to 80” long) and $595 for kennels over 80” long within Canada. That rate is per kennel being shipped. Standard shipping will be delivered to your residence as a freight drop shipment, not unpacked nor brought into your home.
*PLEASE NOTE* We do not cover import fees, that will be up to you the customer to clear these.
Yes we do! International Clients please contact us prior to your purchase so we can get you a customized shipping cost. Import fees are not included in the shipping cost and this will have to be cleared by you the customer once requested.
Our K&J collapsible/stationary crate sizes are listed under our Sizes Tab. All of our furniture crates are built to order. We will custom order to any size you require. We can only make custom sizes on our furniture crates.
Our collapsible crates can be cleaned with soap and water. The same goes for our furniture crates, the floors are treated with stain and polyurethane for easy clean up. Many pet stores offer trays that fit most of our crates. Trays are not included in the purchase of the crates.
Yes we are pleased to have partnered up with Affirm and Payplanr by RBC who can offer some amazing payment plan options
We do not cover dog damage on any of our crate models. This includes but not limited to Chewing on vent holes, Scratching the interior, Pulling or bending the door bars, damage to the door frame.
The Collapsible & Stationary crates comes with a 10 year warranty to ensure your crate is free of defects in materials or workmanship. The Collapsible crate does not come with a dog damage warranty or Shipping damage caused by couriers. Any Shipping damage will be dealt through the courier.
In stock crates are shipped the next day. Any of our pre-ordered Collapsible crate orders will be completed and ready for shipping according to the date on the pre-order button.
Our Furniture Crates are currently taken 10-12 weeks once payment has been made. (Furniture crate builds not starting until April 2023) Shipping time depends on your location. Local next day delivery AFTER completion of the product, is offered within Edmonton city limits.
Our building standard is higher than the current market and our competitors. For our standard build, we use hand selected Poplar or Alder, 1/4” and 3/8” rolled steel, Cast Iron wheels for the barndoor rollers, and soft-close mechanisms for drawers. Barn door rails are fabricated here in Edmonton from raw steel; it will oxidize over time showing patina or rust or if you prefer we can have them painted or powder coated (additional cost).
Our Collapsible crates are made from
We are NOT responsible or liable for pets chewing on the Crate. Chew guards are available for our furniture crates and we have Door guards for our metal crates at an additional charge for areas more prone to chewing.
No kennel is indestructible no matter what others say. Our Crates provide the perfect amount of safety and stability to protect your dog.
The crates purpose is to create a safe enviroment for the dog, a Den so to say. These are expensive crates and dogs that are using these crates should be crate trained BEFORE using or supervised during training. Please add the door guards to stop any unwanted pulling or biting on the bars. As we dont cover dog damage.
Yes, Please keep them as will need them should you have to return or exchange your crate by shipping it in its original packaging.
Please view our Privacy Policy for specifics on Terms and Conditions. You are required to read and accept the Terms and Conditions policy prior to purchasing a K&J Custom dog crate.